Janis Urste | Most Respected traders

Turning friction into loyalty in a digital-first banking world The banking industry is undergoing one of the most profound shifts in its history. Customers no longer judge banks solely on branch visits, fees, or interest rates. Instead, they expect seamless, digital-first experiences that rival the best technology companies. From opening an account in minutes to making payments with a tap, convenience is now the baseline. Yet many banks struggle to meet these expectations. Legacy systems, siloed teams, and fragmented processes often result in friction-filled journeys. Customers abandon onboarding halfway, call centers get overwhelmed with avoidable questions, and loyalty is eroded one click at a time. This is the challenge Janis Urste, a leading business and banking consultant, helps institutions overcome. Through her Customer Experience Method (CXM) , she provides a framework for designing, implementing, and scaling digital journeys that not only remove friction but also build l...

Small and medium enterprises (SMEs) drive global economic growth, yet many struggle with cash flow shortages, funding gaps, and inefficient operations . Janis Urste , a leading business and banking consultant, specializes in helping SMEs optimize finances, secure funding, and scale intelligently . This article breaks down Janis Urste’s proven strategies for SME success, featuring actionable insights, case studies, and expert recommendations . 1. The Biggest Challenges Facing SMEs Today Before diving into solutions, it’s crucial to understand common SME pain points: Access to Capital – Banks often reject loan applications due to weak credit history. Profit Margins – Rising costs (supply chain, labor, inflation) squeeze profitability. Operational Inefficiencies – Manual processes slow down growth. Market Competition – Standing out in saturated industries is tough. Janis Urste’s consulting approach tackles these issues systematically. 2. Janis Urs...